Q: Are you manufacturer or trading company?
A: SNYNXN is a professional manufacturer, we have more than 20years experience in pharmaceutical machine field.
Q: Where is your factory located?
A: We are located in Jiangyin, Jiangsu, China. 1.5 hours by car to Shanghai, welcome to visit our factory.
Q: what is your business scope?
A: Machines Processing of Active pharmaceutical ingredients, Herbal extracts, Western Medicine, Beverage, Dairy and Food.
Q: How could we confirm the details of the products?
A: Drawings will be provided for you to confirm.
Q: Will you change us for drafting if we have specail requests?
A: No, we will not. Free of charge to make a draft or offer. ODM
Q: How long the warranty will be?
A: 1 year warranty.
Q: How about the installation? And what if the machine goes down
A: Yes, we will do that. There are two options:
a. We could appoint our engineer to your company to debug and repair, as for the cost of this trip such as ticket, visa, accommodation and labor cost shall be on your side.
b. On-line service will be provided. If still under guarantee period, the necessary accessories and parts will be provided free, but the transportation cost of it shall be on you side.
Q: Do you take L/C?
A: Yes, we accept Western Union, T/T and irrevocable L/C, payable.
Q: Can we become your distributor in our country?
A: Yes, we very welcome you! More details will be discussed if you are interested in being our agent.
Your message must be between 20-3,000 characters!
